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Faqs

Make that loan Payment Provider

  • This solution enables you to spend in your TDECU loans from non-TDECU records utilizing a outside debit card or banking account.

just What networks can be found while using the TDECU produce a Payment Service?

Listed here networks are around for creating payment to your loan that is TDECU using solution:

  • One-time Payment: produce payment on the web by going to tdecu.org/make-a-loan-payment
  • Automated mobile System (IVR): produce payment within the phone by calling 877.255.1400
  • Member Care: talk right to a TDECU representative by calling 800.839.1154(A ten dollars charge pertains)

Exactly exactly exactly What information do i must utilize this solution?

All you could will be needing could be the loan that is primary Holder’s:

  • Loan account quantity
  • Date of delivery
  • Final 4 digits of social safety quantity
  • COMPANY ACCOUNTS ONLY: final 4 digits of company Account EIN
  • COMPANY ACCOUNTS ONLY: utilize 00/00/0000 while the DOB

Take note: Comprehensive loan figures may be situated by logging in to Online & mobile phone Banking or by viewing your account that is monthly declaration.

What exactly are some top features of making use of the create a Payment Service?

This solution provides a few features that are helpful the capability to:

  • Save debit bank or card account information for future usage
  • Future-date loan re payments as much as five (5) times
  • Final 4 digits of social protection quantity
  • Post payments the same time if planned prior to 6 p.m. CST
  • Utilize the Make a Payment on line portal in English or Spanish
  • View recent & pending re payments in order to avoid duplicates
  • Make re payments over the telephone by calling 877.255.1400
  • Put up payments that are recurring calling TDECU Member Care at 800.839.1154

Just just just What loan kinds could be compensated with the Make a Payment Service?

All loans, except bank cards, not as much as 60 days delinquent where you would be the primary or joint may be compensated by using this solution.

Please be aware: To make a charge card re re re payment by using this online payday OR ongoing solution, please phone Member Care at 800.839.1154

Can I utilize this ongoing solution if my loan is delinquent?

Loans must be lower than 60 days delinquent to make use of the TDECU Make a Payment Service through tdecu.org/make-a-loan-payment, or via the ongoing solutions automatic phone system.

Take note: If that loan is finished 60 times delinquent, please get in touch with TDECU Loan Resolutions at 800.839.1154

We received a mistake saying – “Your account quantity is not confirmed. Please look for mistakes and resubmit” – what went wrong?

Wrong information might have already been entered. Please note, you have to sign in together with your particular loan account quantity – maybe perhaps maybe not your user number. Loan account figures may be found by logging directly into Online & Cellphone Banking or by viewing your account that is monthly declaration.

In the event that you continue steadily to experience dilemmas please contact TDECU Member Care at 800.839.1154

Are partial payments accepted?

Yes. You may make a partial repayment on your TDECU loan utilizing the Make a Payment Service.

Are principal-only payments accepted?

No. At the moment payments that are principal-only struggling to be prepared utilizing this solution.

Am I able to make use of my TDECU Debit Card or checking/savings account to create a repayment?

No. re Payments built to a TDECU Loan from the TDECU Debit Card or checking/savings records are not permitted utilizing this solution.

A loan can be paid by you utilizing your TDECU account by simply making a transfer through on the web or mobile phone Banking, by calling Member Care at 800.839.1154 or by going to any TDECU Member Center.

Just how can the status is checked by me of my re payment?

To test the status of a re payment just log on to the One-time Payment portal on tdecu.org/make-a-loan-payment, then select the “Recent/Pending Payments” choice at the very top right corner regarding the display screen to see the status of your past re re re payments.

Could I cancel my re re payment after it really is submitted?

Just re payments in a’ that is‘pending can be cancelled when submitted.

Take note: Please touch base to TDECU Member Care at 800.839.1154 for support in cancelling a pending repayment.

Can I prefer a Credit Card to produce a repayment utilizing this solution?

No. The capability to make re payments using credit cards aren’t provided. Nevertheless, you may make a repayment utilising the payment that is following:

  • Debit card
  • One-time ACH transfer from another standard bank

Alternatively, you could make a repayment to your TDECU loan by moving funds from your TDECU account through TDECU’s on line & mobile phone Banking, Maxine phone banking solutions or by establishing a recurring transfer by visiting a part Center or calling Member Care at 800.839.1154.

Could I schedule my re re payment for the future date?

Yes. Re re Payments presented through the Make a Payment Service can be future-dated as much as five (5) times.

Can I put up recurring repayments utilizing this solution?

Yes. It is possible to setup recurring re re payments to your TDECU loan from another institution that is financial calling TDECU Member Care at 800.839.1154.

Will there be a restriction into the dollar quantity I’m able to spend making use of this solution?

Yes. Loan re re re payments are restricted to $5,000 applying this solution.

Will there be a limitation towards the true amount of payments I am able to make making use of this solution?

No. As of this right time, there are not any limitations towards the amount of re re payments which can be made applying this solution.

I be able to use the TDECU Make a Payment Service while outside of the United States if I am traveling out of the country, will?

Yes. This solution might be accessed through the following locations:

United states, U.S. Territories, Belgium, France, Germany, Hungary, Italy, Japan, Korea, Latvia, Mexico, Netherlands, Poland, Portugal, Romania, Spain, Turkey, and Ukraine

Please be aware: whenever planing a trip to places perhaps maybe not mentioned above, you may be limited from or not able to access this solution.

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